Shipping policy

Shipping Policy — The Beauty Boom

Welcome to The Beauty Boom. Every order is packed with care, intention, and a touch of luxe. Below you’ll find everything you need to know about how your products make their way from our studio to your make-up shelf.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday).
During peak periods, new product launches or holiday promotions, processing times may extend by 1–2 business days due to high order volume.

You’ll receive a confirmation email once your order has been shipped.

Domestic Shipping

We currently ship Australia-wide using trusted delivery partners.

Shipping Options:

Standard Shipping: 3–7 business days

Express Shipping: 1–3 business days

Shipping rates are calculated at checkout based on your location and the weight of your order.

International Shipping

Yes — we ship worldwide.
Delivery timeframes vary depending on your destination and your local postal service.

Approximate International Timeframes:

Standard International: 7–21 business days

Express International: 3–7 business days

Please note: international customers are responsible for any customs fees, duties, or taxes required by their country.

Tracking Your Order

As soon as your parcel leaves our hands, you’ll receive a tracking link via email.
Please allow up to 24–48 hours for tracking to update.

Shipping Delays

We do our best to ensure quick and reliable delivery, however delays can occasionally occur due to:

Customs processing

Carrier or postal disruptions

Peak seasonal periods

Incorrect address details at checkout

Weather or natural events

These delays are outside our control, but we will always support you with updates where possible.

Lost or Damaged Parcels

If your order arrives damaged, please contact us within 48 hours with clear photos of the packaging and product so we can assist you promptly.
If your parcel is lost in transit, please reach out to us and we’ll work with the courier to resolve the issue.

Address Accuracy

Please double-check your shipping details at checkout.
Once an order has been dispatched, we are unable to adjust the address or reroute packages.

Any orders returned to us due to incorrect or incomplete addresses may incur an additional re-shipping fee.